Service with a smile, from the left : Muhammad Fadhil, Nur Aishah, Jesslyn Bin, and Jake Teo. They are the flight attendants of Jet Star, as a part of their internship program.
Experience flying with Tiger Airways.
I’ve known Jesslyn Bin my whole life. She was always very jovial and enthusiastic, no matter whom she meet and talk to. It was not hard for her to make friends. When I found out about her working for Tiger Airlines, it was no surprise. I knew she’d fit the bill.
It has always been her childhood ambition to soar in the skies together with the plane and she was presented with the opportunity of doing so with Tiger Airways, during her final year in Temasek Polytechnic. There were internships positions available for the position of being a cabin crew. She’d always talk about her dreams and how that would happen up in the sky. It certainly came true.
I’ve travelled and took different airlines every year, to different destinations. Tiger Airlines was one of the best, in terms of their service. It was not hard for me to comprehend her point of view.
Being an air stewardess brings her some perks, when it comes to travelling. “I love travelling and ever since I joined Tiger Airlines, I’ve already been to various destinations for holidays with my girlfriends at a discounted price,” she added excitedly.
Travelling around the world was definitely an eye opening experience for her. Although Tiger Airways operate turn around flights, she had the opportunity to get down at various airports to have a quick buy at their food shops and souvenirs. One of her favourites is at Bangkok’s Suvarnabhumi Airport where she can purchase authentic Bangkok Mango Sticky Rice which tastes heavenly!
However, reality always differs from dreams. With a heavy sigh, she said, “Training began and it was exhausting to stick to a new regime of waking up at 7 AM, wearing make-up and uniforms.” It was not all glamour and excitement as she mentioned that flying was tiring due to irregular working hours and the constant altitude that can lead to sickness. Plenty of rest and intake was essential.
Nevertheless, her hard work soon paid off as she started flying as a full fledge cabin crew. “Our job scope included food and beverage services, duty free sales and of course, to ensure the safety of passengers.”
Due to the exhausting and hectic schedule of flying, her mother, Evelyn Ho, was reluctant to let her continue as a cabin crew. “I know she enjoys her job, but I can’t help but feel worried for her as she’s constantly busy and unable to return my phone calls, whenever she’s on duty.”
On the other hand, one of her best experiences onboard was having the chance to interact with passengers. She smiled wistfully and said, “It’s like being in a country where you meet dozens of different people from different backgrounds, cultures, and races.” “It is fun to interact with them and get to know them a little better throughout the few hours we have onboard.” One of her duties was to allow passengers to feel as comfortable as they can and to assist them in any possible way.
Even though her internship came to an end in January 2012, Tiger Airlines extended her contract to be a freelance cabin crew, which enabled her to have flexible timings for the scheduled flights. “I am grateful to Tiger Airlines for allowing me to continue my passion and dreams.”
As she is currently studying at Singapore Management University, she’s unable to commit to being a full time air stewardess with Tiger Airways. However, should she wish to continue being a cabin crew after university, she might decide to join a full cost carrier such as Singapore Airlines (SIA), Emirates, or Qantas. “My passion is to travel further to see the world and meet more different people from across the globe.”
Yep Bee Fong 73-year-old, has had her share of the bitterness in life.
Life is not a bed of roses; humans face problems all the time. We often complain about not having enough money, not having enough time, and other material things that we do not have. However, imagine having to face those difficulties along with a disability.
Yep Bee Fong, aged 73, was not born with a silver spoon. Having been born in a family with a poor background, she was not able to receive education in school. Being the youngest in the family, with two older brothers and an older sister, her parents could not afford to send her to school after they sent her brothers. Bee Fong had to rely on them to learn. Thus, she can only read and speak in basic Mandarin and Cantonese.
Back in the 1940s, she lived in a kampong. With mediocre supplies in the house, they had to scrimp and save just to get by each day. She often had to help out at her parent’s shop, selling stationary supplies.